@Twelpforce to the rescue – Tech help at your fingertips

May 3, 2012 by

Technology is an essential part of our house.  We have a 2-to-1 ratio of computers to people, and A.C. doesn’t even use them yet!  JAM and I each have a desk top, I have 2 laptops – one ancient dinosaur laptop that (barely) works, and my new one that I use on a daily basis for blogging on the go.  And the newest addition to our electronic family is an IPad!!!  Now being surrounded by all of these electronics you might think that I might be a technologically savvy… Ha!  That is not the case, at all.  Push one wrong button on our AVR remote and I have no idea how to turn on the TV or watch a DVD.  There is not a day that goes by that we are not using some sort of technology from cell phones and our Wii console to our computers. 
We starting introducing A.C. to technology at a young age!
But what happens when electronics are not working perfectly?  When my internet was down last year for 3 days due to router problems – I turned into a C.R.A.Z.Y. person, there may have even been a few tears.  Seriously, I don’t do well when technology is not working the way it is supposed to, and I want it fixed NOW.
The first place I turn when I need some help is the internet, and there is no better place then twitter to get instant helpful answers then from others.  Best Buy has made getting help even easier by taking it one step further.  They have put together a special team to answer all of your technology questions – @Twelpforce!  You can tweet your questions to Twelpforce and quickly get answers from Best Buy’s techno savvy pros.  Having trouble hooking your blue tooth up with your cell phone?  Want to buy the newest & hottest PC game for your kids, but not sure if it will run on your computer?  Screen not working on your sons Nintendo DS?  Don’t know how to hook up your DVD player to your TV (did the kids unplug the HDMI cords again?!?)?  Need some advice on upgrading your computer?
@Twelpforce is there to help!

As moms our schedules are stretched to the max already, we don’t have time to fight with technology to try to make it all work. Now with @Twelpforce at your side to help you get the answers you need right from the comfort of your house!  YOU can be the superhero when you fix the TV or pick out the perfect electronic for a gift for your teen.
Have a tech question you need help with, why not give @Twelpforce a try and see how they can help you.
To make testing out the service even more fun, Best Buy is offering one lucky reader a chance to: 
WIN 1 of 2 $50 Best Buy Gift Cards
Follow @twelpforce on twitter
Then ask them a tech question via a tweet – Grab the link to your tweet and enter via the rafflecopter form below!
Open to Canada Only
Ends May 25, 2012
Enter using the rafflecopter form below

a Rafflecopter giveaway

@Twelpforce to the rescue – Tech help at your fingertips by Kate

63 Comments

  1. I asked them a question a week or so ago and here's their reply:
    http://twitter.com/twelpforce/status/195737509911740418

  2. Anonymous

    What is the best external hard drive? What features
    should I be looking for?

  3. Andrei O.

    https://twitter.com/#!/gaband27/status/198540514537119746

    Which ultrabook would you recommend?

  4. What is the best case for the Samsung Nexus? Front and back protection preferably.

    https://twitter.com/#!/Taboogers/status/198999774731583490

  5. Here is the link to for my tech question: https://twitter.com/#!/Rogue_Femme/status/199174075363508224

    Aliya D.

  6. Anonymous

    love to win

  7. I asked a question
    https://twitter.com/#!/RebTheCatSitter/status/200096697920139264
    - What is the best anti virus program?

  8. Here is my tweet to them

    https://twitter.com/#!/Prairiebelle/status/201490205591605248

    bluebelle0367(at)hotmail(dot)com
    belinda mcnabb

  9. I asked them this
    https://twitter.com/#!/ksceviour/status/201806962248261632

    I am so not tech smart..hope I get an helpful answer..:)
    ksceviour at hotmail dot com

  10. Here's their answer to my question:
    https://twitter.com/#!/twelpforce/status/202469918829068289
    asmithonline at yahoo dot ca

  11. I've asked these guys a question before and they really do answer! And quickly~

  12. So useful!!! Great to know, thanks!

  13. That sounds like a great service! good to know when my techy husband isn't home I can still get help!

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